Introduction – Why This Privacy Policy?
Ck55 operates a trusted online betting platform for users in Bangladesh. When someone registers or uses our services, certain personal information is naturally collected. You have the right to know how that information is collected, stored, used, and protected.
This Privacy Policy ("Policy") applies to the ck55 platform and all of its services. By visiting ck55.ws or using any of our services, you are deemed to have agreed to this Policy. If you object to any part of it, please refrain from using our services.
In brief: ck55 uses your information solely to provide our services. We never sell your data, never share it unnecessarily, and are always committed to protecting your privacy.
What Information Do We Collect?
Ck55 may collect the following types of information:
Identity Information
- Full Name & Nickname
- Date of birth (for age verification)
- National ID number (for KYC verification)
- Passport number (where applicable)
Contact Information
- Email address – for account verification and notifications
- Mobile number – for OTP verification and support
- Current address — for KYC purposes
Financial Information
- BKash, Nagad, or Rocket account number (as provided by you)
- Bank account details (for withdrawal processing)
- Transaction history — retained as a service record
Technical Information
- IP Address & Device Type
- Browser Information & Operating System
- Login Time & Location Data
- Cookies & Session IDs
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Email | Account Registration & Communication | Yes |
| Mobile Number | OTP Verification & Security | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| NID / Passport | For KYC verification | Where applicable |
| Payment Information | Transaction Processing | Yes |
| IP / Device | Security & Fraud Prevention | Automatic |
How Is Your Information Used?
Ck55 uses the data it collects solely for the following purposes:
Service Delivery & Operations
- Creating, verifying, and managing your account.
- Processing transactions related to deposits, withdrawals, and betting.
- Providing bonuses and promotions.
- Providing customer support assistance.
Security & Fraud Prevention
- Detecting and preventing unauthorized access.
- Detecting money laundering and suspicious activity.
- Preventing multi-accounting and bonus abuse.
Service Improvement & Personalization
- Analysing usage to improve the platform experience (anonymous data only).
- Showing relevant offers and promotions tailored to your preferences.
Legal Compliance
- Retaining necessary information to meet regulatory authority requirements.
- Maintaining transaction records for financial reporting and audits.
ck55 never uses your data for spam advertising or third-party marketing. We only contact you regarding important account and service-related matters.
Security Measures — How Is Your Data Protected?
Ck55 employs industry-leading technology to keep your data secure. Security isn't an added bonus for us — it's a core part of the service.
The key pillars of our security framework:
- Transmission Security: All communication between your browser and our servers is secured via HTTPS/TLS protocol.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Anti-Fraud System: Automated systems monitor for suspicious activity 24/7.
- Data Isolation: Each user's data is stored in full isolation from others.
- Regular Backups: Regular backups are performed to keep your data safe and recoverable.
That said, no digital system is 100% impenetrable. We strongly encourage you to use a strong password, never share it with anyone, and contact ck55 Support immediately if you notice anything suspicious.
Cookie Policy – What Are Cookies and Why Do We Use Them?
Cookies are small text files stored in your browser. ck55 uses cookies for the following purposes:
Most browsers offer options to control cookies. However, disabling cookies entirely may cause certain platform features to stop working properly.
Your Data Rights
Ck55 believes you are the owner of your data. Accordingly, you hold the following rights:
Right of Access
You may request to view the personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request the deletion of your data, provided there are no legal obligations requiring us to retain it.
Right to Restrict Processing
You may request that your data be restricted from use for specific purposes.
Right to Data Portability
You may request an export of your data in a structured format.
Right to Object
You may object to your data being used for marketing or analytics purposes.
To exercise any of these rights, support@ck55.wsplease send us an email. We will respond within 30 days.
How Long Is Your Data Retained?
Ck55 does not store your data indefinitely. Each type of information has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Financial Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Log & Device Information | 12 Months | Security Analysis |
| Support Contact | 3 Years | Service Improvement |
| Marketing Preferences | Until consent is withdrawn | User Preferences |
Protection of Minors' Data
Ck55 does not knowingly collect information from anyone under the age of 18. Age verification is mandatory at registration, and any account identified as belonging to a minor will be closed immediately.
If a parent or guardian discovers that their child has created an account on ck55, they should immediately support@ck55.ws– contact us and we'll take prompt action.
Privacy Policy Updates
Ck55 may update this Privacy Policy from time to time — whether due to new services, legal changes, or security improvements. For significant changes, we will notify you via email or an in-platform notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
Privacy Contact
For any questions, requests, or complaints regarding this Privacy Policy, please contact us using the details below:
- Email: support@ck55.ws (please include "Privacy Request" in the subject line)
- Live Chat: Live chat support is available 24/7 at ck55.ws
- Response Time: Typically within 2–5 business days
Our Commitment: ck55 takes every privacy request seriously and strives to resolve each one with the utmost care. Your trust is our most valuable asset.